Hosting & maintenance

Your website, looked after. So you never have to think about it.

A website isn't a one-time deliverable — it needs ongoing care to stay secure, fast, and working properly. We handle everything behind the scenes so you can focus on running your business.

Available exclusively to Ateliex-built websites

The problem with unmanaged websites

Most business owners don't think about their website — until something goes wrong.

A website isn't a brochure you print once and put in a drawer. It's a living piece of software that needs to be updated, monitored, and maintained. Platforms update. Plugins break. Security vulnerabilities appear. And when any of these things happen on an unmanaged site, the consequences range from slow load times to a complete outage — or worse, a hacked site serving malware to your visitors.

The problem is that most of this happens silently. You don't know your site is running slowly until a client mentions it. You don't know it's been compromised until Google flags it. By then, the damage is already done.

Running a service business is demanding enough without adding "keep the website working" to your list.

Security vulnerabilities you don't know exist

Outdated plugins and CMS versions are the most common entry points for malicious attacks.

Performance that quietly degrades

Websites slow down over time without regular maintenance. Every second of load time you lose is potential clients you lose.

No backup when things go wrong

Servers fail. Botched updates happen. Without a recent backup, recovering your site can mean starting from scratch.

The ateliex approach

We built your site. We know exactly what it needs to stay at its best.

Hosting & Maintenance from Ateliex is only available to websites we've built — and that's intentional. We know the architecture, the platform, the plugins, and the decisions made during the build. That means when something needs attention, we're not spending time getting up to speed. We're fixing it.

Every plan includes managed hosting on premium infrastructure, regular updates, automated backups, and uptime monitoring. Depending on your plan, you'll also receive monthly performance reports and a direct line for priority support when you need it.

It's not just peace of mind. It's a site that stays as good on day 365 as it was on launch day.

What you get

Everything your website needs to keep running properly.

Managed premium hosting

Your site lives on fast, reliable infrastructure — not a shared server where you're competing for resources with hundreds of other sites.

CMS and plugin updates

We keep your platform and all its components up to date so security vulnerabilities don't get a foothold.

Security monitoring

We watch for threats, unusual activity, and known vulnerabilities — and act before they become problems.

Automated backups

Your site is backed up on a regular schedule. If anything goes wrong, we can restore it quickly and cleanly.

Uptime monitoring

If your site goes down, we know about it before you do — and we get it back up without you having to chase anyone.

Performance reporting

Regular reports on your site's speed, uptime, and health — so you can see that everything is working, without having to check yourself.

Priority support

When something needs attention, you're not waiting in a queue. Studio and Partner clients get priority response times and a direct line to the team.

How hosting and maintenance works

Set it up once. Benefit from it every month.

Seamless handover from your website build

No gap between launch and being looked after.
Hosting and maintenance picks up exactly where your website build leaves off. Your site moves to our managed hosting environment as part of the launch process — no migration, no setup headaches, no gap between going live and being looked after.

We run in the background

You focus on your business. We look after your site.
From launch day, we handle everything behind the scenes. Updates are applied on schedule, backups run automatically, and uptime monitoring stays on around the clock. You won't hear from us unless something needs your attention — which is the point.

You receive regular reports

Proof that everything is working, without having to check yourself.
Depending on your plan, you'll receive monthly or quarterly reports covering your site's performance, uptime, and any updates applied. Clear, readable, no technical jargon — just confirmation that everything is working as it should.

Support when you need it

A real response, not a support ticket queue.
If you ever spot something that needs attention — a broken link, a layout issue, a form that's stopped working — reach out and we'll handle it. Studio and Partner clients get priority response. No issue sits unresolved, and no question goes unanswered.
Plans and pricing

Two tiers. One monthly fee. No surprises.

Choose the level of care that fits your business. Not sure which plan is right? Book a discovery call and we'll help you decide.

Essential
Starting at $100/mo

Reliable hosting and regular upkeep for businesses that want their site looked after without the overhead.

Best for:

Small service businesses, sole traders, businesses with a straightforward website that just needs to stay running

Managed, premium hosting
Monthly CMS and security updates
Monthly automated backups
Uptime monitoring
Quarterly performance report
Standard support response
Schedule a call
Partner
Custom quote

Proactive management, dedicated support, and a monthly review call for businesses that want full oversight.

Best for:

Businesses with high-traffic sites, frequent content updates, or those who want Ateliex actively involved in their site's ongoing performance

Everything included in "Essential", plus:
Weekly CMS and security updates
Daily automated backups
Monthly performance report + review call
Dedicated support
Schedule a call

All prices are quoted in CAD and billed monthly. Hosting & Maintenance is available exclusively to websites built by Ateliex. Plans run month to month, with possibility of yearly plan.

F.a.q.

Your hosting questions, answered.

Often paired with

Hosting works best as part of a connected whole.

Here's what our hosting clients typically have in place — or add next.

Website Design & Build

Hosting & Maintenance is available exclusively to Ateliex-built websites. If you don't have one yet — or your current site needs replacing — that's where we start.

Brand & Identity

Before we build, make sure your brand is ready. If your logo, colours, or visual identity need work before the site goes live, we handle that first. A strong brand makes every page of your website work harder.

SEO & Local Visibility

A well-maintained site is a better-ranking site. Pair hosting with an SEO plan and your website is working on two fronts — staying technically sound and climbing in search results.

Your website took time and investment to build. Let's make sure it stays that way.

Tell us about your site, your current setup, and what level of support makes sense for your business. We'll take it from there.

✓ Available exclusively to Ateliex-built websites
✓ Month-to-month — no lock-in contracts
✓ Free 30-minute discovery call
✓ No commitment required
Book your free audit